// Promotion of Access to Information Act, 2 of 2000

PAIA Manual.

This manual is prepared in terms of section 51 of the Promotion of Access to Information Act and explains the categories of records MirrorState (Pty) Ltd holds, how personal information is processed, and how to request access to a record.

Current Version
MirrorState PAIA Manual — v1.6
Revised 30 June 2026 · PDF · Reg. 2026/259797/07
Download Manual (PDF)
Key Contacts

Information Officer.

As a sole-director private body, the Information Officer personally handles all PAIA and POPIA functions — there is no Deputy Information Officer.

NameJeenesh Denkar Manga
CapacityInformation Officer / Sole Director
Emailadmin@mirrorstate.co.za
Telephone076 482 2277
Address15 Juniper Drive, Dowerglen, 1609, Johannesburg
OrganisationMirrorState (Pty) Ltd
Reg. Number2026/259797/07
JurisdictionRepublic of South Africa
Regulatorinforegulator.org.za
PAIA GuideEnglish & Afrikaans, on file at our head office
Section 52 Notice

Records available without a request.

The following categories of records are voluntarily made available and may be accessed without submitting a formal PAIA request.

Category of RecordsType of RecordHow to Access
Privacy PolicyHow personal information is collected and processedWebsite / app store listings
PAIA ManualThis documentThis page / Regulator portal / on request
Company registrationRegistration number and company nameCIPC public register
App store informationApp descriptions, screenshots, version historyiOS and Android app stores
Contact informationCompany email and websiteThis page / on request
Procedure

Requesting access.

  • Complete Form 2 (Request for Access to Record), available from the Information Regulator's website.
  • Submit the completed form to the Information Officer by email or post.
  • A requester must show the record is required for the exercise or protection of a right (section 50 of PAIA).
  • The Information Officer will respond within 30 days of a compliant request.
Full procedure detailed in the PAIA Manual
Request fee (non-personal record)R140.00
Request fee (own personal information)No charge
Access feePer Annexure B
Deposit (where applicable)Up to 1/3 of access fee